Visitor Services Assistant

Working as Visitor Services Assistant you will be our patrons’ first point of contact. Visitor Services Assistants deliver excellent customer service and ensure a pleasant and safe visitor experience. This role primarily involves ushering duties – helping to prepare theatres and spaces for performances and events, checking audience tickets and enabling their smooth movement in and out of the theatres, you will play a key role in making our events run successfully.

The ideal candidates will have excellent communication skills and be self-confident enough to represent artsdepot to a wide range of customers. You should also have excellent customer service skills, the ability to deal effectively and with empathy with all users of artsdepot, and have good time management.

The role involves working on a 7-day rota including early mornings, evenings, and weekends.

artsdepot is committed to encouraging diversity and eliminating discrimination. Our aim is that our workforce will be truly representative of all sections of society and that each individual feels respected and able to give their best.

As part of our commitment to developing our workforce to be reflective of our communities we are particularly encouraging of applications from individuals who are ethnically diverse, disabled, LGBTQI and from lower socio-economic backgrounds. artsdepot is a Disability Confident employer.

For further information: please download the Application Pack from this page. If you have any queries about the role or the application process, please contact recruitment@artsdepot.co.uk.

To apply: please send your CV and a covering letter detailing how you meet the criteria for the role, relevant experience and why you want the position, and an Equal Opportunities Form (downloadable from this page) to recruitment@artsdepot.co.uk.

If you would like to submit your application in an alternative format, please contact recruitment@artsdepot.co.uk for more information.

We look forward to receiving your application.